How to change account password?

ter logging in to your account, select the "Change Password" option in the profile screen, or select Forgot Password to change your password via email verification on the login page.


From where do you ship these items?

We ship these products from our warehouse located in China and United States.

How much do you charge for shipping?

We ship to the USA with free shipping!

What do I do if I never receive my order?

Firstly, our sincere apologies. Please reach us at and we will quickly sort it out.

How long will shipping take?

After you place the order, it takes us 1-3 day to prepare and ship your order. Once it's shipped, it typically takes around 7 to 20 days to reach you.

Can I track my order while in transit?

Yes, you can. Visit this page to track your order once you receive the order confirmation email.

Refunds & Returns

What if I receive a damaged item?

As soon as you receive your item, please check it for any damages or defects. Or in the rare case that the wrong item was sent to you. Please email us promptly at so that we can make it right for you.

What's your return policy?

To view our return policy please click here

How long will the refund processing take?

Once a refund is approved (you will get an email from us), the refund is automatically authorized from our end. It may take a couple of business days for your bank or credit card company to process this and reflect this in your account statements. 

Payment Options

Will there be any additional taxes for my order?

No, there will not be any additional taxes or fees

What all payment options do you provide?

We offer the following payment options:

Credit Card
Debit Card
Net banking
Gift Card

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at or send us a message via the form below

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